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Valiami

Valiami

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contact@valiami.ma

valiami, Maroc

+212 0666 9259905

© 2025 valiami.projet capstone

@Madiha cherrif & Benhammida Ahmed Mehdi

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PRIVACY POLICY

Effective Date: 18 December 2024

01. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and date of birth.
  • Booking Information: Services you book, appointment details, and payment information.
  • Health and Preference Information: Any preferences or health-related details shared for the purpose of providing appropriate services (e.g., allergies or special treatment needs).
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and website usage patterns.
  • Payment Information: Credit card information or other payment methods for booking services.

02. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services (e.g., massage and salon treatments).
  • To process bookings and payments.
  • To send appointment confirmations, reminders, and promotional offers.
  • To personalize your experience and cater to your specific needs and preferences.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and enforce our terms and conditions.

03. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers (e.g., payment processors) to facilitate our services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests by authorities.
  • • Business Transfers: In the event of a merger, acquisition, or sale of Kalm Moments, your information may be transferred as part of that transaction.

04. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
To exercise any of these rights, please contact us using the information below.

05. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as required by law.

06. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy periodically for any updates.

Terms & Conditions

Effective Date: 18 December 2024

01. General Information

Kalm Moments ("we," "our," or "us") provides massage, beauty, and wellness services at our salon located in Thailand. Our website allows you to view services, make bookings, and access other information. By using our website or services, you accept and agree to abide by these Terms.

02. Booking and Payment

  • Booking: To book a service, you may use our online booking system, contact us directly via phone or email, or visit our salon in person. All bookings are subject to availability.
  • Payment: Payment for services is due at the time of booking or upon completion of the service, depending on the payment method chosen. We accept payments via credit/debit cards, online payment systems, and cash.
  • Cancellations and Refunds: If you need to cancel or reschedule your appointment, please provide at least [Insert Number of Hours/Days] notice. Cancellations made with less notice may be subject to a cancellation fee. Refunds will be provided at our discretion in the event of booking issues, but we reserve the right to refuse refunds under certain circumstances.

03. Health and Safety

  • Health Conditions: You are responsible for informing us of any medical conditions or allergies that may affect your treatment. Our therapists may refuse service if they believe it may harm your health or well-being.
  • Pregnancy and Special Conditions: If you are pregnant or have any specific health concerns, please consult with your doctor before booking a service. Some treatments may not be suitable for pregnant individuals or those with certain medical conditions.
  • Age Restrictions: Certain treatments or services may have age restrictions, which will be communicated to you upon booking.

04. Privacy and Personal Data

Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the practices described in the Privacy Policy.

05. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. We recommend that you periodically review these Terms to stay informed about any changes.

06. Termination

We may suspend or terminate your access to our website or services at our discretion if you violate these Terms or engage in any activity that is harmful to us or our clients. Upon termination, all provisions of these Terms that should survive (such as indemnification and limitations of liability) will remain in effect.

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